It comes down to finding and unlocking a tension, then activating the levers that will motivate sustained change.
At its core, we see every brand challenge as a behavior-change challenge. We tap into 4 core human truths that, when working together, can align beliefs, create value, and motivate positive change.
Our AnswerSuite platform drives actionable insights, and our proprietary behavioral science lens illuminates the path to behavior change. Finally, our modern customer engagement capability, Kinetic, deploys innovative tech to make omnichannel solutions a reality.
We wrote the book on healthcare behavior change:
Brands that have a Motivational Edge are able to resonate emotionally and nurture motivation. The result is improved customer journeys that you can count on to deliver business impact—over and over.
Custom research and ethnography
Social listening and speech/language analysis
Cognitive interviewing and projective techniques
Advertising and campaign development
Branding and naming
Digital and social strategy
Scientific platform development
Clinical trial recruitment
Reputation and risk management
Journey mapping and customer experience
Analytics and measurement
Surveys of over 3,000 physicians each month
The most comprehensive view of promotional syndicated research
Longitudinal reads of physician detailing, sampling, event experience, e-promotion, and DTC spend
Promotional spend combined with Rx results
Competitive positioning and creative across 30 therapeutic categories
Accessed through an easy-to-use dashboard
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